This document sets out the terms and conditions governing use of the platform 96ace that every member must read and agree to. Please read carefully before registering or using any of our services. Continued use of this platform constitutes your acceptance of all terms stated herein.
Six key things you should know before you start playing on our platform
96ace is an adult entertainment platform restricted to users aged 18 and above only. Registration by underage users is strictly prohibited, and any account found to be in violation of this requirement will be terminated immediately without a refund.
Each individual is permitted to hold only one active account on 96ace. Holding multiple accounts is a serious violation that may result in all associated accounts being frozen and closed — including any balances held within them — without compensation.
All bonuses and promotions at 96ace are subject to wagering requirements that are clearly stated before you claim them. No hidden conditions — every bonus comes with complete terms documentation accessible before you decide to claim.
Deposits and withdrawals at 96ace must be made using legitimate payment methods registered in the same member's name. Accepted methods are Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost and FPX via Maybank2u or CIMB Clicks only.
Any attempt at fraud, exploitation of system vulnerabilities, collusion in poker, use of bots or automated software, or any activity deemed dishonest will result in immediate account closure and legal action where necessary.
96ace is committed to responsible gaming. We provide self-control tools including deposit limits, loss limits, session time limits and self-exclusion options, all of which can be activated at any time through your account settings.
Important Note: This Terms & Conditions document is a legally binding agreement between you ("Member") and 96ace ("Platform"). By registering for or using 96ace's services, you confirm that you have read, understood, and agreed to be bound by all terms set out in this document. If you do not agree with any part of these terms, please discontinue use of our platform.
These Terms & Conditions ("Terms") govern the relationship between you as the user ("Member") and 96ace as the platform operator ("Platform"). By accessing, registering for, or using any services offered by 96ace at https://96ace.best or through our mobile app, you automatically agree to be bound by these Terms, along with all supporting policies including the Privacy Policy and Responsible Gaming guidelines.
Acceptance of these Terms takes effect from the moment you click the "Register" button or use 96ace's services for the first time, whichever comes earlier. 96ace reserves the right to update or amend these Terms at any time with reasonable notice. Continued use of the platform following any amendment constitutes acceptance of the revised terms.
Note: You are advised to review this Terms & Conditions page periodically to stay informed of the latest terms governing your use of the 96ace platform.
To register and use the services of 96ace, you must meet all of the following eligibility requirements:
During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, identity card (IC) number, a valid Malaysian phone number, and an active email address. Providing false or misleading information during registration constitutes a violation of these Terms and may result in immediate account closure.
A Know Your Customer (KYC) process may be required before your first withdrawal is processed. You may be asked to submit identity verification documents such as a copy of your IC, a recent utility bill or a bank statement. 96ace reserves the right to hold withdrawals until KYC verification is complete.
Each individual is only permitted to hold one (1) active account on 96ace at any one time. Holding multiple accounts — whether in your own name, under a family member's name, or using another person's details — constitutes a serious violation of these Terms.
You are solely responsible for:
Account Security: 96ace recommends enabling Two-Factor Authentication (2FA) for an added layer of security. This can be done through the "Security Settings" section of your account. With 2FA active, any login attempt from a new device will require an additional verification code.
96ace will never ask for your password via email, SMS, or any messaging platform. If you receive any such request, it is a scam — do not respond and report it to our support team immediately.
All financial transactions on 96ace must be made using a valid Malaysian payment method registered under the same name as the 96ace account holder. Accepted payment methods are as follows:
| Payment Methods | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Touch 'n Go eWallet | RM 30 | RM 10,000 | Instant |
| DuitNow | RM 30 | RM 50,000 | Instant |
| GrabPay | RM 30 | RM 5,000 | Instant |
| ShopeePay | RM 30 | RM 5,000 | Instant |
| Boost | RM 30 | RM 5,000 | Instant |
| FPX (Maybank2u / CIMB Clicks) | RM 50 | RM 100,000 | Instant |
For withdrawals, the minimum limit is RM 50 and withdrawals are typically processed within 5 to 15 minutes. Daily withdrawal limits vary according to your VIP tier — from RM 10,000 for Bronze members to unlimited for Elite and Crown members. All withdrawals must be returned to the same payment method used for the deposit, unless specific approval has been granted by the 96ace finance team.
Important: 96ace does not accept payments made through methods not listed above. Any deposit attempt using an unauthorised method will be rejected and the funds returned to the sender. We are not liable for any losses arising from the use of unauthorised payment methods.
All bonuses, promotions, and special offers provided by 96ace subject to the wagering requirements and specific guidelines stated alongside each offer. The general terms applicable to all bonuses are as follows:
For the 96ace VIP Rewards programme, the upgrade criteria and benefits for each tier are fully detailed on the VIP Rewards. VIP levels are determined based on cumulative deposits and will not be downgraded for as long as the account remains active.
Daily Cashback Wagering Requirements: Daily cashback credited to your account is subject to wagering requirements 1x only – you only need to wager an amount equal to the cashback received before it can be withdrawn. This is among the lowest requirements in the industry.
All games available at 96ace – including slots, live casino (baccarat, blackjack, roulette, dragon tiger), poker (Texas Hold'em, Omaha) and other table games – are operated using a certified Random Number Generator (RNG) that is independently audited. This ensures every game outcome is genuinely random and cannot be manipulated by any party, including 96ace itself.
General rules applicable to all games on 96ace:
The Return to Player (RTP) rate for each slots game is available for review within that game's information section. 96ace does not guarantee minimum returns to any player, as the random nature of the games is fundamental to the fairness and enjoyment of online entertainment.
Sports Betting section 96ace covers football (Malaysia Super League, EPL, and 50+ other leagues), badminton (BWF World Tour, Malaysia Open, Thomas & Uber Cup), cricket (T20 World Cup, IPL), e-sports, virtual sports, and more. Specific terms for Sports Betting are as follows:
"Sports Betting at 96ace is for entertainment purposes and should be enjoyed responsibly. Set your betting limits before each event and never chase your losses."
The following activities are strictly prohibited on the platform 96ace and may result in immediate account closure, forfeiture of funds, and legal action where necessary:
96ace uses a sophisticated monitoring system operating around the clock to detect any suspicious activity. When such activity is identified, an internal investigation will be conducted and the relevant account may be temporarily suspended for the duration of the investigation.
All content on the platform 96ace – including logos, visual design, text, graphics, software, user interfaces, brand names and all related elements – are the exclusive intellectual property of 96ace or its licensors. All copyrights and other intellectual property rights are fully protected under Malaysian and international law.
You are prohibited from:
96ace provides the online entertainment platform on an "as is" basis and makes no guarantees regarding the platform's continuous availability, the absence of technical errors, or the outcome of any game. The platform may undergo scheduled maintenance or experience unexpected technical disruptions from time to time.
In no event shall the maximum liability 96ace to any member shall not exceed the total amount deposited by that member in the 30 days preceding the claim. 96ace is not liable for:
Responsible Gaming Reminder: Gambling can carry serious financial and emotional risks. Please play within your means, set limits, and make use of the responsible gaming tools provided by 96ace. If you feel that gambling is beginning to negatively impact your life, contact our support team or access help resources on the Responsible Gaming.
96ace reserves the right to suspend or close any member account with or without prior notice under the following circumstances:
You may also close your account at any time by contacting the 96ace support team via email or Live Chat. Prior to closure, all valid balances will be processed for withdrawal to the registered payment method on your account, subject to the completion of any outstanding wagering requirements.
For accounts that have been inactive for more than 12 months, 96ace reserves the right to impose a monthly administrative fee of RM 50 or account balance (whichever is lower) until the account is closed or the member makes a new transaction.
96ace reserves the right to update, amend, or replace these Terms & Conditions at any time. Significant amendments will be communicated to members via their registered email and an in-platform notice at least 7 calendar days before taking effect, except for amendments required by legal obligations, which may take effect immediately.
Your responsibilities include:
The "Last Updated" date at the top of this page indicates when these terms were last reviewed. Previous versions of the Terms & Conditions cease to apply once a new version takes effect.
These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with the use of the platform 96ace must first be resolved through negotiation and mediation between the member and the 96ace support team.
If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration as the final resolution mechanism. The arbitration decision is final and binding on both parties.
For enquiries, complaints or issues relating to these Terms & Conditions, please contact the 96ace team via:
96ace's Commitment: While this legal document may appear lengthy and formal, our philosophy is straightforward – we want every member to feel safe, treated fairly and happy playing on our platform. If anything is unclear or seems unfair to you, do not hesitate to reach out to us. We are always listening.
We believe transparency is the foundation of trust. The 96ace Terms & Conditions are designed to protect your rights as a member — not to make the platform harder to use. Register for free and start enjoying over 1,000 games with an RM888 bonus for new members.